Last updated: 6 May 2026

1. INTRODUCTION

This Privacy Policy applies to The Courier-Mail Children’s Fund website, which is owned and managed by Queensland Newspapers Pty Ltd (ABN 61 009 661 778) (“Company”, “us” or “we”). It explains how we collect, use, store and disclose information about you in connection with this website and the activities of The Courier-Mail Children’s Fund. This Privacy Policy applies to information which identifies you, or from which you can reasonably be identified, such as your full name or name and postal address (“personal information”). This Policy describes how we handle the personal information we collect when you engage with us through The Courier-Mail Children’s Fund website and related charity activities. Our services are limited to the digital platform that provides information about The Courier-Mail Children’s Fund, acts as a gateway to applications for grant funding, and may in future facilitate donations through a third-party payment processor (collectively, “Company Services”).

This Privacy Policy applies to people who interact with us through the website or in connection with The Courier-Mail Children’s Fund, including applicants, parents or guardians, donors, supporters, partners and other website users.

The Courier-Mail Children’s Fund is owned and managed by Queensland Newspapers Pty Ltd, a subsidiary of News Corp Australia. This Privacy Policy is consistent with the broader News Corp Australia privacy framework and applies specifically to The Courier-Mail Children’s Fund and its website.

2. WHAT INFORMATION DO WE COLLECT?

We collect personal information to provide Company Services and support the operation of The Courier-Mail Children’s Fund. If you choose not to provide the information we request from you, we may not be able to provide you with the relevant service, respond to your enquiry, process an application, or facilitate a donation. We describe the main types of personal information we collect and the main reasons why we collect that information below.

Information you provide to us may include information you submit to:

  • make an enquiry;submit or support an application for grant funding;
  • sign up for updates relating to The Courier-Mail Children’s Fund; 
  • make a donation, where donation functionality is available; 
  • participate in a campaign, event or other charity-related activity 

This information may include, for example, your name, postal address, email address, telephone number, organisation details, payment and transaction information, and any information included in an enquiry or grant-related application.

Activity Information – cookies and other technologies. When you visit the website, we may collect information about your visit, including your IP address, browser type, device type, pages viewed, and website usage information. We collect this information to help operate, secure and improve the website. If donation functionality is introduced, our payment processor or related service providers may also collect transaction-related information in connection with donations.

For more information about cookies and tracking technologies and how to block cookies, see the cookie information or  Cookie Policy linked on the website, which may be updated from time to time.

Information from Other Sources. We may supplement the information we collect about you with information from other sources, such as publicly available sources, professional advisers, grant referees or service providers assisting us to administer The Courier-Mail Children’s Fund. We do not use this website to share personal information across related companies and countries for broader commercial purposes.

Children and sensitive information. The website is intended primarily for adults, including applicants, parents or guardians, donors, supporters and partners. Where personal information relating to a child is provided to us, it should only be provided by a parent, guardian or authorised representative, or otherwise with appropriate authority. If sensitive information is included in a grant application or related material, we will only collect and handle that information where reasonably necessary and in accordance with applicable law.

3. HOW DO WE USE YOUR INFORMATION?

We use the information we collect about you to provide and administer Company Services. As part of those services we may use your personal information:

  • to respond to enquiries and communicate with you about The Courier-Mail Children’s Fund; billing, credit and account management);
  • to receive, assess, administer and communicate about grant funding applications; to operate, maintain, secure and improve the website and related systems; to provide updates about the Fund, its activities and related opportunities where permitted by law;
  • to process donations and maintain related records, where donation functionality is available; to administer campaigns, events or other charity-related activities; to provide support in relation to applications, donations or website enquiries; and to comply with legal, accounting, audit and reporting obligations. 

When we collect your information, we may explain that we will use and disclose your information in other ways that are directly related to the operation of The Courier-Mail Children’s Fund. For example, where required, we may disclose information to professional advisers, regulators, auditors, payment processors or service providers supporting the administration of the Fund. We may also remove certain information or alter the information we collect about you so you can no longer be identified from that information. We do this so that we can use it or disclose it to third parties for reporting, research, service improvements or other lawful purposes.

We use the information we collect about you for the following additional purposes:

Research and data analysis. We may use your information for research, reporting and data analysis to improve the website, assess the effectiveness of Fund activities and support responsible administration of the Fund. We may do this ourselves or engage a service provider to assist us.

To allow service providers to assist us in providing and managing the Company Services. We may make your information available to third party service providers who help us operate the website or administer The Courier-Mail Children’s Fund. This may include website hosting providers, technology support providers, grant administration support providers, email service providers and, if donations are enabled, payment processors. We do not disclose personal information through this website across related companies and countries for broader content sharing or commercial purposes. Our agreements with these third party providers require them not to use your information except for the purpose for which your information was provided. We also require them to comply with relevant privacy laws.

To contact you. From time to time, we may send you information about The Courier-Mail Children’s Fund, including updates, campaigns, events or donation opportunities that may be of interest to you, where permitted by law.

To share with service providers and ownership body where necessary. We may share your information with the News Corp Australia ownership body and with service providers where reasonably necessary to operate the website, administer The Courier-Mail Children’s Fund, meet governance requirements, or comply with law. We do not use this website to broadly share personal information across related companies or countries for independent marketing or content purposes.

To protect the rights of Company and others. We may share your information with other third parties where we are lawfully entitled to do so. This includes when we have a reasonable basis to believe that sharing your information is necessary to:

  • protect, enforce or defend the legal rights, privacy, safety, or property of Company, our related companies or their employees, agents and contractors (including enforcement of our agreements and our terms of use);
  • protect the safety, privacy, and security of users of the Company Services or members of the public;
  • protect against fraud or for risk management purposes;
  • comply with the law or legal process in any country; or
  • respond to requests from public and government authorities.

To complete an organisational change or transfer. If Company sells all or part of its business or assets, we may disclose your information to the party or parties involved in the sale transaction. We may also do this if Company is involved in a merger or transfer of all or a material part of its business. We may disclose your information prior to the sale, transfer or merger so that the party or parties involved can consider the transaction and complete any due diligence.

4. HOW DO WE PROTECT YOUR INFORMATION?

We use reasonable technical, administrative and physical measures to safeguard the personal information we hold about you from loss, theft and unauthorised use, disclosure or modification, including:

System security We take reasonable steps to prevent unauthorised access to our online and computerised systems by using measures such as firewalls, data encryption, virus detection methods, and password restricted access.

Property security We take reasonable physical security measures to protect systems and records that contain personal information, including restricting access to authorised personnel and secured areas.

Staff training We train our staff to handle your information in accordance with this Privacy Policy and applicable privacy laws.

Third parties We take reasonable steps to ensure that third parties who store or assist us to store your personal information adopt appropriate security measures.

5. HOW CAN YOU ACCESS YOUR INFORMATION?

If you would like to access, review, correct or update your personal information, you may contact us (see section 8). When you contact us, please provide your name and contact details (including your email address, address, and telephone number) and specify clearly what information you would like to access, review, correct or update. We will need to share your information with others who can help us respond to your request. We will try to respond to your request as soon as reasonably practicable. If we refuse your request we will generally tell you why.

6. HOW CAN YOU OPT OUT?

Website communications and cookies. You can manage cookie settings through your browser. If you no longer wish to receive email communications from us, you can use the unsubscribe link in the message or contact us using the details in Section 8. If donation functionality is added in future, any preferences or consents offered by a payment processor or donation platform will be governed by that provider’s systems and policies.

7. OTHER IMPORTANT INFORMATION FOR YOU

Updates to Privacy Policy. We may modify this Privacy Policy at any time. The date at the top of this Privacy Policy tells you when it was last updated. Any changes to this Privacy Policy become effective when we publish it online. If you do not agree with changes to this Privacy Policy, you should discontinue using the website and other Company Services.

Location of Data. We intend to manage personal information in Australia wherever practicable. If any service provider used for website hosting, technology support or donation processing stores or accesses personal information outside Australia, we will take reasonable steps to ensure that handling remains consistent with applicable privacy law.

 Linked Services. The website may contain links to third party websites, including application platforms, payment processors or partner websites. We are not responsible for the privacy practices of those third parties and you should review their privacy policies before providing your information.

Collection of Personal Financial Information by a Payment Service Provider. If donations are made available through the website, donations may be processed through an unaffiliated payment service provider or fundraising platform. Any information you provide when making a donation may be collected and used by that provider in accordance with its privacy policy and terms. You should review those policies before making a donation.

Data Retention and deletion. We retain personal information for as long as we reasonably need it for the purposes outlined in this Privacy Policy. For example, we may retain your information to prevent fraud, maintain systems security, keep appropriate records of donations or grant funding activities, or comply with our legal, accounting and governance obligations.
We may also retain your information if required or permitted by law, regulation or relevant standards and codes of conduct, or to fulfil our contractual obligations to a third party. In some circumstances, including where we are prevented by technical or systems constraints, we may not be able to remove all of your personal information (for example, from backup or archival systems).

We destroy or de-identify personal information in a secure manner when we no longer need it. However, under Australian law we are not required to delete personal information on specific request. In some circumstances, we are legally required to retain certain personal information where it forms part of a business record (for certain periods of time) or if we believe the information may become relevant to current or future legal proceedings. We are also entitled to retain personal information for various reasons including to prevent fraud or resolve a dispute, to use the personal information for the purposes for which it was initially collected or for other reasonably related or reasonably expected business purposes (such as those referenced in this Privacy Policy).

If you send us a request to delete personal information we have collected about you, we may not be able to do so for business, technical or other reasons. You may send these requests to [email protected] and provide as much detail as possible about your relationship with us.

Complaint. If you think we have breached the Privacy Act 1988 (Cth) or other applicable privacy laws, you can contact us (see Section 8) to make a complaint. When you contact us, please include your name and contact details (including your email address, address, and telephone number) and clearly describe your complaint. We will need to share your information with others who can assist in responding to your complaint. We will contact you within 7 days to let you know the next steps in resolving your complaint and to obtain any further information we need to consider your complaint. As soon as reasonably practicable and in any event within 30 days, we will let you know our decision. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (www.oaic.gov.au).

8. HOW YOU CAN CONTACT US

 If you would like to raise a privacy concern in relation to The Courier-Mail Children’s Fund website or personal information handled in connection with the Fund, please contact us using the details below. [email protected].

 If you have questions about this Privacy Policy, or to request a hard copy, please contact the nominated privacy contact for the website operator at:

Email:[email protected]
Mail:National Privacy Officer, News Limited, 2 Holt Street, Surry Hills, NSW 2010
Telephone: +61 2 9288 3000

Please be aware that the above email in-boxes are only monitored during business hours (Sydney time).